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INSURANCE

Private/Government Insurance

If we are provided with accurate, detailed information, we will file an insurance claim with your private insurance or government carrier.  However, you are responsible for the following:

• Obtaining appropriate referrals, authorizations, or pre-certifications from your health insurance carrier.

• Co-payments, deductibles, coinsurance, or services not covered by contracted carriers. These amounts will be billed to you once insurance has processed your claim.

• For non-contracted insurance carriers, any balance remaining between our charge and the insurance payment. 

• If the insurance company is unable to process a claim due to missing information from you, you are responsible for the bill.

Most health insurance plans establish networks of contracted healthcare providers.  Discounted fee arrangements and prompt payment guarantees, among other provisions, are normally part of those contracts.  The following is a listing of insurance plans with which LCA Pain Clinic PC physicians have contracts:

We strive to reach agreement and contract with all insurance carriers.  However there are some insurance companies with which we have not established contractual arrangements.  If you are insured by one of these carriers, please be aware that your insurance company may process our charges at a lower benefit level or even without any insurance benefits.  If possible, please contact your insurance company prior to your care to determine if alternate processing is available.

Also be aware that certain insurance carriers choose to limit their benefits to amounts they determine to be "Usual and Customary Rate" or "UCR."  When this occurs, you will be held responsible for any difference between the charged amount and the amount allowed as UCR by the insurance company.  We will assist you in any warranted appeal process you wish to undertake with your insurance carrier.  Please contact our billing office at (319) 743-7300 for assistance.

Workers Compensation

Upon receiving workers compensation information from you, we will file an insurance claim with your employer.  If your employer denies your claim, we will file your claim with your health insurance carrier, if that information has been provided.  Involvement of legal counsel will not mitigate your responsibility for your charges.  You are ultimately responsible for assuring payment for your care.

Third Party Liability

Due to unforeseeable delays in our legal system, your claim may or may not be paid timely by a third-party you consider responsible for its payment.  Initially we will file your claim with your liability insurance carrier.  If they do not pay, we will then file with your health insurance carrier if that information has been provided.  Please remember that you are responsible for paying for your care.

Unpaid Balances and Uninsured Patients

Payment plans are available for those in need.  MasterCard, Visa and Discover are accepted.  Please contact one of our representatives at Anesthesiologists Office Service, Inc. (319) 743-7300 to make payment arrangements for our physician charges. 

Please note that return visits may be delayed if balances remain unpaid or if payment arrangements are not kept.  We utilize a collection agency to assist us in collecting overdue balances and ultimately unpaid services may result in your being dismissed from this practice.